Feedback on our Customer Service

My order of 6 tapes arrived at 8 am today. As I ordered them on Monday by Internet, I find this an incredible performance on your part and it must be the fastest turnaround I have ever experienced. This will encourage me to buy from you again, as opposed to going to the "allow 28 days merchants". Also I like the programmes very much.

Congrats also on your website, ordering from which is total simplicity.

P.J.

I am very impressed with your service and wish to thank you for correcting my order so quickly when I ordered the wrong item. It has arrived in time for Christmas, which I was not expecting.
Many, many thanks

A.P.

Many thanks for sending the Video. I have to say, the quality is just outstanding! Usually videos converted to NTSC have less than adequate picture output. This one is perfect.

B.K.

I must compliment you for the outstanding programmes on Avion. Your work is greatly appreciated, and has resulted in many happy hours of viewing.

T.W.

Again I would just like to say a big thank you for your amazing and prompt service and will certainly recommend your services to anyone I speak to.

M.S.

Wonderful videos and awesome service. I keep playing the tapes over and over -- with the outstanding picture quality, it's as if I'm standing there! Keep me on that mailing list!

M.M.

It is an excellent production, which certainly appeals to this pilot. Congratulations on a well-structured and user-friendly website.

R.R.

Just to tell you that the quality of the tape you sent is superb. Sharp image and crisp sound, as well as good camera work and editing.

P.G.

The quality is excellent and aircraft and airlines varied. I think they are very well done.

H.S.

Congratulations to you for producing such an excellent video. Keep up the good work!

A.B.

Without a doubt, in my opinion your videos are the tops.

P.K.

Many thanks, great to see a business that does care about its customers.

S.S.

Another great delivery "par avion" of course, received tonight in a smooth and fast manner! One wishes that all web merchants could provide half as good a service as you do with Avion Video!

C.A. [France]

It is so nice to find a Company that actually believes in 'Customer Service'. Keep up the good work and keep those excellent DVDs coming.

P.M.

I thought I'd drop you a line to say 'thank you' very much for the DVDs that were sent to me. The quality and presentation of the DVDs were perfect and excellent viewing. Thanks for the good service and keep them DVDs coming!

E.J.E

The film quality is superb and the narration and sequencing splendid. I'm looking forward to many more hours of watching your DVDs and showing my friends what they're missing!

R.J. [Norway]

Imagine my surprise when the package was waiting for me last Friday - what an extremely rapid delivery!

R.J. [Norway]

Just had to email you to let you know the DVDs I ordered arrived at eight this morning, Saturday. As I did not place my order until two yesterday, Friday, I cannot find the words to express adequately my delight at such magnificent service. J.T.

Just a short message to acknowlege receipt of the goods and to express my appreciation of the prompt service. This has been my first order from you and if this is an example of your level of service it will certainly not be the last!

A.H.

Your DVDs are fabulous and your service is super!

H.P.

I was astonished by the speedy delivery of my recent order; having ordered two DVDs online at about 3.30 p.m. to find them on my doormat the very next morning was truly incredible! Very well done to Avion Video for such amazing service, and for some extremely well produced material. I will definitely be buying more from Avion in the future!

E.S.

I love your DVDs, I've watched similar films from other makers and yours are by far the best.... Sound quality is flawless with no distracting wind noise and picture quality is amazing, these DVDs look superb when played on an upscaling DVD player connected via HDMI to an HD TV. My only complaint would be that you don't make enough films:-) Seriously though, your hard work keeps this customer very happy.

D.H.

 
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